Buckingham, Browne and Nichols School
Background:
Space is a premium for any urban school. Often housed in existing structures that require excessive code compliance, permits and area in order to expand, urban schools face the difficult situation of providing every necessity for students while struggling with confinement.
The Buckingham, Browne and Nichols School understood this dilemma first hand. Before developing an Online Bookstore Solution through ClassBook.com, the school maintained an in-house bookstore. While the faculty enjoyed having access to a fully-stocked bookstore on campus, the school’s administration decided that the bookstore used too much valuable space, and that maintaining the inventory was too costly. Administrators turned to one of ClassBook.com’s competitors, before finding what they really needed with ClassBook.com in 2004.
The ClassBook.com Solution
ClassBook.com created an Online Bookstore Solution that incorporates the in-house bookstore preferences of the faculty with an easily-updated online infrastructure that makes book adoption and buyback a trouble-free process. The Buckingham, Browne and Nichols School found transferring to the Online Bookstore Solution very easy, and the staff at ClassBook.com was available whenever a question or issue presented itself. Tony from ClassBook.com regularly visits the school and personally handles book buyback each spring. The Buckingham, Browne and Nichols School has worked with Tony for the entirety of its relationship with ClassBook.com.
The Shared Success Program
The Buckingham, Browne and Nichols School requested that its Online Bookstore Solution have the ability to quickly make changes to book lists and feature specific shipping and payment options. ClassBook.com handled these requests with ease, and alleviated problems for the school regarding book shipment, adoption issues and purchasing books through financial aid packages. The Buckingham, Browne and Nichols School utilizes its Shared Success Program to pass savings directly on to students and parents.
The ClassBook.com Resolution
The benefits that The Buckingham, Browne and Nichols School experienced were multifaceted and especially pertinent to a campus restricted by its urban setting. These benefits include:
- New space for faculty use that was previously consumed by the in-house bookstore
- Monetary savings because the school no longer needs to overstock books for a physical inventory, then lose money on not being able to sell books back to point of purchase
- No billing to handle with publishers and warehouses, which frees administrative time
- Reduced personnel expenses, as the school has greatly reduced the time required to run the bookstore - freeing up staff to perform other tasks.
The school’s administration is continually impressed with ClassBook.com’s customer service, and the student feedback has been positive, especially regarding one-click book buying options.