Simple, Customized, Efficient
At ClassBook.com, we run like a finely-tuned machine, and are fueled by the people we serve.
We never take a cookie-cutter approach to our schools; we use our online bookstore as a basis on which to build custom solutions for each school while maintaining utmost efficiency. No request is too large, too small or too daunting for ClassBook.com, as we have built our reputation on the ability to fulfill our schools’ requests.
We believe in recognizing our schools’ loyalty with our tailored Shared Success Program, built specifically for each school’s needs. We’re also committed to providing your students with a complete book buying experience, including book buyback and order management. What makes ClassBook.com so unique is our multi-faceted approach to customer service, considering the needs of the administration, teaching staff, and students to create a comprehensive solution. A myriad of options are offered for each group, but our services are never limited.
Incomparable Service
With ClassBook.com, you will know that each of your requests is met with an immeasurable amount of consideration and action. We swiftly react to your concerns and actively listen for opportunities to create new features based on your requests and ideas. This ensures that your Online Bookstore Solution stays effective and on the cutting edge of industry technology.
We deliver the best, most personalized Online Bookstore Solution from step one
ClassBook.com offers a comprehensive demonstration of our services and a detailed needs assessment for your school before you even begin working with us. If you’d like to talk to us about how our solution can benefit you’re school, the first thing we’ll do is ask for your book list and a summary of current bookstore operations. When we come to see you, we’ll show you exactly what your book store will look like - complete with a fully researched version of your book list and a list of any issues with your books. Then we’ll show you how our Online Bookstore Solution solves those issues with one click.
Next, we work with you to choose the best options for your school, customizing and creating new options and features if necessary. These options include available forms of payment, shipping specifications, and how you would like to build your custom-tailored Shared Success Program. We also specially design the appearance of your online bookstore (and its navigation options) to fit with the image of your school. Your students can then purchase their books and supplies directly from your Online Bookstore Solution, and ClassBook.com ships the books immediately.
Once your school and students are finished with their books, we offer a book buyback program that is custom designed to fit the needs of your school. Students can print a pre-paid mailing label to send their books to ClassBook.com, or we can provide on-site buyback. No book is ever denied.
Your Inventory, Our Floor Space
ClassBook.com maintains a comprehensive stock of new books for all of your courses. What’s more, ClassBook.com warehouses any books we buy back from you in your own proprietary stock. More than just a space-saving service, this unique practice ensures that you have your own private stock of used books for students to buy. We never sell your books to another school unless you tell us you don’t need them anymore.
We accept orders through your Online Bookstore Solution, by phone, by fax or by school purchase order and ship directly to your students or custom-boxed to your school. We also provide a bulk buying option for your school, if you prefer to maintain a traditional bookstore presence, but wish to simplify your procedures and take advantage of our Shared Success Program.
Ensuring That We Continue To Grow With You
We take the time to ensure that your Online Bookstore Solution has exceeded your expectations. We schedule end-of-year debriefing meetings with your administration to look for opportunities to serve you better and build new features. ClassBook.com initiates long-term benefits for your bookstore solution, proving that we are committed to forming a lasting partnership with your school.